FAQ

How will my order be shipped?

Most orders are shipped via USPS Priority or First Class Mail.

 

Does Diesel Tees ship Internationally?

Yes. Shipping to the USA and Canada is available through www.DieselTees.com. For other locations please email Info@DieselTees.com to get a shipping price.

 

How long will it take to receive my order?

Since a lot of our products are made to order, please allow 7-10 business days for delivery. For International orders please allow 10-14 days.

 

What is the exchange policy?

Return Form

Please read our policy to make sure your order qualifies for a return, and if so, please send the items back with the return form included in our package.

 

Return Policy

We accept returns for store credit only & exchanges if the item needed is in stock. 

Items must be returned unworn, in NEW condition including original packaging and tags if applicable. Items that appear to be worn, have stains or odors including SMOKE, pets, cologne, etc and will not be accepted.

 

Shipping

Returns must be shipped back within 15 days from the day your order is delivered. 

We do not require notification of returns, just use the form on the back of your packing slip.

For returns, an email will be sent to the email address used to make the purchase including a store credit code that will be used to make a future purchase. Once delivered it is the responsibility of the customer to keep that code as we will not be able to reissue those. 

Please allow 5-7 business days for returns to be processed once delivered.

Customer is responsible for all return shipping costs. We suggest a shipping method that provides a tracking number. Diesel Tees is not responsible for products lost/damaged, or packages marked “delivered” by USPS

 

Defect or Problems

If you have received an item with any defects, please contact us within 3 days to inform us of the issue.  We are not responsible for damages to products as a result of improper care, handling, or incorrect sizing.

 

Email:info@dieseltess.com

Return Address:

Diesel Tees

PO Box 171

Gilberts, IL 60136



Can I place an order over the phone?

We are not currently setup to process credit card orders over the phone. Shopify Payments is used to process all online orders which provides a safe and secure transaction with buyer protection.